IT Support Specialist & Interactive Media Professional

Bridging
Infrastructure & Experience.

Dynamic and solutions-driven IT Support and Web Professional with a strong foundation in interactive media design, frontend development, and technical troubleshooting.

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Professional Summary

Proven ability to manage high-pressure environments, coordinate team operations, and deliver rapid problem resolution. Adept at bridging the gap between technical infrastructure and user experience, with hands-on expertise in system configurations, web administration, and UI/UX prototyping.

support_agent
IT Support
& Media Pro

IT & Admin

Hardware & Software Troubleshooting, Helpdesk Ticketing, System Diagnostics

Web & Media

JavaScript, HTML5, CSS3, Tailwind, React/Next.js basics

Design & Prototyping

Figma, UI/UX Design, Wireframing, High-Contrast Architecture

Selected Works

Showcasing technical mastery across different domains.

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DOM Light Bright

Interactive DOM manipulation project featuring dynamic lighting, grid rendering, and engaging user interactions.

JavaScript DOM CSS

Emoji Animation

A playful and creative UI animation project showcasing fluid CSS keyframes and advanced timing functions.

HTML5 Animations CSS3

UX/UI Design System

High-fidelity mockups and interface architecture designed with an emphasis on user experience and dark-mode aesthetics.

Figma Wireframing UI Design

Food Menu App

A dynamic digital restaurant menu interface featuring category filtering, interactive UI components, and responsive design.

React Tailwind Frontend

work Experience

May 2025 — Dec 2025

Technical Support Assistant

Ontario Tech University • Oshawa, ON

Delivered comprehensive Tier 1 and Tier 2 technical support for university faculty, staff, and students, resolving complex hardware, software, and network connectivity issues.

Jan 2025 — Present

Operations Coordinator & Shift Lead

Eggstatic • Toronto, ON

Direct and coordinate high-volume, fast-paced operations during peak periods, functioning as the primary shift lead to ensure 100% execution accuracy under immense pressure.

Jan 2025 — Jul 2026

Overnight Inventory & Operations Associate

Walmart • Toronto, ON

Operated and updated digital inventory management systems to ensure accurate stock tracking and logistics optimization across multiple departments.

school Education

Current Student

Diploma in Interactive Media Design and Web Development

Durham College • Oshawa, ON

Focus: Frontend Architecture, Digital Prototyping, User Experience (UX) Design, and Web Development workflows.

Key Projects

Digital Portfolios

Academic Projects

Designed and developed responsive, visually distinct digital portfolios and interactive interfaces emphasizing high-contrast, cinematic aesthetics and streamlined navigation.

Ready to Build
Something Great?

Etobicoke, ON | I am always looking for exciting projects and collaborations. If you have a challenge for me, let's talk.

hello@hadee.ca
link PORTFOLIO link LINKEDIN